Shipping & Returns

 

  • You can cancel your order within 24 hours. After 24 hours has passed, the order can no longer be canceled.
  • We ship in padded envelopes to protect the contents of your order.
  • We ship within the USA, and to Canada, Europe, the United Kingdom, and South/Central America. For shipping to Asia, Russia, or Australia, please contact us directly at javermeer@vermeerworks.com or vermeerworks@yahoo.com
  • How much does shipping cost? Please refer to the links below!

             Shipping to the USA
             Shipping to Canada – U.K. – Europe – South America

  • We normally ship within 2-3 business days of receiving your order. We provide tracking numbers upon request for your convenience.
  • Orders from the USA are shipped from within the USA, and arrive in 3-7 days. Orders from Europe and other locations are shipped from Bolivia. Shipping times to Spain and France are about 20 days, to UK and Germany about 6-8 weeks due to Customs and mail service on that end. For all other European destinations, please budget 6-8 weeks for delivery.  If you want the movie sooner, we suggest buying a download 🙂
  • If your order does not arrive in the scheduled time-frame, please send us an email and we will to track your package and re-ship your order if necessary.
  • We do not accept returns of merchandise. In case of damage, we will exchange the item. If your order arrives damaged please contact us at vermeerworks@yahoo.com or javermeer@vermeerworks.com. If you do not receive an email from us within 24 hours, please check your spam box.
  • Please note : We can only ship DVDs to Europe, the United Kingdom, and South/Central America in plain white, unprinted covers.